Senior Manager, Federal Platform Operations (DevOps/Release Engineering, IL5/IL6 & Classified)

Description

Keeper is hiring a hands-on technical operations leader to own the release, deployment and sustainment of Keeper solutions across U.S. Government environments, including controlled enclaves (IL5, IL6 and classified networks). This role is fully remote with travel as needed.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a pivotal role in expanding and deepening Keeper’s federal business.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of federal IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices, and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP Moderate Authorization, Keeper provides the security assurance public sector organizations require. Learn why federal agencies, including NASA and the DOJ, trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.    

About the Role

The Senior Manager, Federal Platform Operations is a senior, hands-on leader responsible for ensuring Keeper can be built, released, deployed and operated in U.S. Government environments. This is a technical delivery role first (DevOps/SRE/release engineering mindset), paired with strong program execution to run deployments, cutovers, sustainment, incident operations, and reliability improvements in restricted environments. You will partner closely with Engineering and Security, along with Product, QA, Customer Success, Federal Sales, and government stakeholders/integrators, to ensure federal requirements are met throughout the product lifecycle. This role requires direct ownership of release and deployment operations (CI/CD, automated deployments, change control, and cutovers), along with the ability to support authorization and continuous monitoring requirements in federal environments.

Responsibilities

• Own end-to-end release and deployment delivery for U.S. Federal environments, including planning, execution, cutover, validation, rollback readiness, and sustainment across IL5/IL6 and classified networks
• Own and improve software delivery pipelines for federal deployments, including CI/CD release gates, automated deployment workflows, and repeatable runbooks for restricted environments
• Establish and maintain configuration baselines, change control processes, patching cadence, and operational controls required to run in controlled enclaves
• Drive operational readiness: environment health checks, pre-release verification, deployment validation, and post-release monitoring and support
• Lead incident operations for federal environments (triage, containment, recovery, postmortems, corrective actions) and drive reliability improvements over time
• Partner with Engineering to resolve complex delivery and production issues, unblock releases, and improve operability (logging, metrics, alerting, diagnostics)
• Coordinate cross-functional execution across Engineering, Security, Product, QA, and Customer Success to meet federal operational requirements
• Support authorization and continuous monitoring by ensuring delivery processes produce required evidence and artifacts (e.g., FedRAMP/RMF, NIST 800-53, DoD SRG; ICD 503 as applicable)
• Coordinate with government security officers, approval authorities, system integrators/primes, and mission partners to support secure deployments and ongoing operations
• Drive operational metrics and reporting for deployment performance, release quality, incident trends, availability, and compliance posture
• Provide hands-on leadership for a small team and/or matrixed contributors, focusing on execution and delivery outcomes
• Travel up to 25% of the time and attend Keeper-related events (locally and nationally)

Requirements

• 10+ years of experience in technical operations, platform operations, DevOps/SRE, release engineering, or federal delivery, including ownership of production delivery outcomes
• Demonstrated hands-on ownership of CI/CD pipelines, release gates, and deployment/cutover execution for production systems
• Experience deploying and sustaining secure software or enterprise systems in government enclaves, including IL5/IL6 and/or classified environments
• Experience with infrastructure-as-code and/or automated deployment tooling (e.g., Terraform, CloudFormation, Ansible, or comparable)
• Strong technical understanding of secure deployment practices, configuration management, change control, incident response, and operational controls in restricted environments
• Strong familiarity with federal compliance and authorization frameworks (e.g., FedRAMP, RMF/NIST 800-53, DoD Cloud Computing SRG; ICD 503 as applicable) in the context of operating and delivering software
• Proven ability to lead cross-functional initiatives and run complex delivery programs end-to-end (planning, execution, risk management, reporting)
• Experience working with government employees, integrators, primes, or contractors supporting high-security programs
• Excellent communication skills with the ability to drive alignment across technical and non-technical stakeholders
• Ability to obtain and maintain a Top Secret (TS) clearance; SCI is not required for this role
• Ability to travel up to 25% of the time
• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• Keeper is FedRAMP authorized; therefore all applicants must be a U.S. Person

Preferred Qualifications

• Prior experience supporting DoD or civilian agencies with high-security requirements (IL5/IL6, classified)
• Experience operating continuous monitoring programs and audit-ready evidence processes as part of delivery and operations
• Experience with observability practices (metrics, logs, tracing), incident response, and reliability engineering in restricted environments
• Background in zero-trust architectures, IAM, PAM, or secrets management

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt