Senior Manager 3PL and Parcel Carrier
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About the Role
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
3PL and Parcel Carrier Senior Manager, EMEA Logistics
This is a remote role, although a regular presence is required in Corby and Northampton, with some travel to our Leeds office.
About the role
We are seeking a results-driven and experienced Senior Manager, Logistics to lead and oversee all aspects of third-party logistics (3PL) warehouse operations and parcel carriers supporting both B2B and D2C fulfillment. This role is critical in ensuring operational excellence, meeting key performance indicators (KPIs), driving continuous improvement initiatives, and managing vendor relationships to support scalable and cost-efficient logistics operations that meet or exceed customer service expectations.
The ideal candidate will have a strong background in logistics and supply chain management, with demonstrated success in managing outsourced warehouse operations, carrier management, optimizing processes, and delivering against operational and financial goals. Experience in both B2B and D2C operations is a must.
What You'll Do:
Carrier Management UK & EU
- Manage day-to-day relationships with parcel carriers across UK and Europe
- Lead carrier selection, onboarding, and offboarding processes
- Develop and execute parcel carrier strategy aligned with business objectives
- Monitor market trends, capacity, and service offerings to optimize carrier mixTrack and report carrier KPIs including on-time delivery, claims, damage rates, and service exceptions
3PL Warehouse Operations UK
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