Senior Product Manager, Fintech
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About the Role
Shopmonkey is looking for a Senior Product Manager, Fintech to join a dynamic Product team and serve as product lead to a dedicated squad of Product, Design, and Engineering individuals focused on helping auto shops thrive. Your role is to understand our customer's needs, develop innovative solutions, and make thoughtful resourcing trade-offs. Your ability to communicate your prioritization decisions, technical nuances of problems, and the voice of the customer will impact thousands of auto shops across North America. This role requires an extremely organized, impact oriented, and product-focused individual who is comfortable with ambiguity, taking initiative, and building collaborative relationships with stakeholders and customers. If you are looking for a new, challenging opportunity and building amazing software for thousands of customers, we'd love to talk with you! Please note for San Francisco Bay area candidates, this role would be hybrid, with 2-3 days/week in office for collaboration and connection.
You will have the opportunity to:
Define Product Strategy: Develop and champion a compelling Fintech vision and long-term roadmap based on market research, shop feedback, and business objectives. Monitor the Fintech industry and insights into the competitive landscape and best practices.
Drive Execution: Drive feature scoping, prioritization efforts, and trade-off conversations – knowing what to say no to to achieve the best outcome. Craft detailed requirements and product specifications. You'll manage the product backlog to deliver maximum impact.
Lead Cross-Functional Teams: Work closely with engineering, design, payment operations, marketing, sales, and legal teams to ensure successful product launches and market adoption.
Be the Voice of the Customer: Conduct in-depth user research and data analysis to deeply understand SMB and Enterprise customer pain points and needs. Use these insights to make informed product decisions.
Manage the Full Lifecycle: Oversee the entire product lifecycle, from ideation and validation, to launch and iteration. You'll track key product metrics, such as user engagement and revenue, using them to measure success and guide future development.
To Be Successful In This Role, You Will Need:
Product Management Experience: 6+ years in successful product management experience, with at least 3 years building Fintech products in SaaS
Fintech Expertise: launching and managing B2B embedded FinTech such as Payment Processing, Buy Now Pay Later, Capital/Lending, Banking, Payroll, AR/AP, Compliance (KYB/KYC), Loyalty Programs, etc.
Customer First Mindset: working with customers to gather feedback and requirements. Experience in working directly with sales and business development leaders to close customer deals. Ability to travel periodically for customer visits, events and on-site workshops.
Leadership and Communication: ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority. Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management
Startup Mentality: Hungry, fast-learner mindset. Biased towards execution, with extreme ownership over your product’s success and outcomes. Proven ability to work in a fast-paced, dynamic, and entrepreneurial environment. demonstrated ability to drive product strategy, roadmap, and go-to-market motion for new products
In the United States the range is typically $140,000 to $165,000 with bonus + equity + benefits. The range provided is Shopmonkey’s reasonable estimate of the base compensation for this role. The actual amount will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation company stock options and benefits as outlined below are included.
Why Shopmonkey?
Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status:
💪🏼 Health & Wellness
- Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date
- Short term and long term disability
- Employee assistance program
- Reimbursement for a personal health and wellness membership
- Generous parental leave
- 401(k) available upon hire
✈️ Time Off
- 11 paid holidays
- Flexible time off - take the time off you need!
🥰 Giving Back
- Matching donations for approved charitable organizations
- Group volunteer efforts
Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey.
Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive.
About the Industry
The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience.
About Shopmonkey
Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform.
Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B.
In 2021 Shopmonkey
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