V
vapivia Ashby
Customer Support Engineer
San Francisco$90K - $190K/yrPosted 9mo ago
OtherMid LevelFull-time#ai-lab
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About the Role
VAPI (/ˈVⱭːPI/):
- We’re creating the shift to voice as humanity’s default interface
- We’re the most configurable platform for deploying voice agents
- We’ve grown to over 600k developers in two years, adding 2,000+ every day
- Try talking to Vapi now! https://vapi.ai/
WHY WE’RE HIRING THIS ROLE:
- We get a ticket every 7 minutes.
- We’re hiring a cracked cse to show our customers more love.
WHAT YOU’LL DO:
- 30 Day: Ramp to 50 tickets a day.
- 60 Day: Write docs and educate users on building SOTA voice agents.
- 90 Day: Automate 30% of your tickets with AI agents.
WHO YOU ARE:
- You’ve worked at an early startup.
- You’ve been a CSE at a company we admire.
- Bonus: You’ve built your own startup.
WHY VAPI:
- Generational impact: Build the human interface for every business
- Ownership culture: 70% of the company are previous founders
- Kind team: The founders, Jordan and Nikhil, are Canadians
- Tier-1 Investors: YC, KP seed, Bessemer Series A
WHAT WE OFFER:
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
- We’re creating the shift to voice as humanity’s default interface
- We’re the most configurable platform for deploying voice agents
- We’ve grown to over 600k developers in two years, adding 2,000+ every day
- Try talking to Vapi now! https://vapi.ai/
WHY WE’RE HIRING THIS ROLE:
- We get a ticket every 7 minutes.
- We’re hiring a cracked cse to show our customers more love.
WHAT YOU’LL DO:
- 30 Day: Ramp to 50 tickets a day.
- 60 Day: Write docs and educate users on building SOTA voice agents.
- 90 Day: Automate 30% of your tickets with AI agents.
WHO YOU ARE:
- You’ve worked at an early startup.
- You’ve been a CSE at a company we admire.
- Bonus: You’ve built your own startup.
WHY VAPI:
- Generational impact: Build the human interface for every business
- Ownership culture: 70% of the company are previous founders
- Kind team: The founders, Jordan and Nikhil, are Canadians
- Tier-1 Investors: YC, KP seed, Bessemer Series A
WHAT WE OFFER:
- Real stake: We offer a competitive salary and excellent equity ownership
- Comprehensive health coverage: medical, dental, and vision plans
- Team love: We love hanging out, and we do quarterly off-sites
- Flexible time off: take what you need
- More: catered meals, transportation, gym, and a $10k annual L&D budget
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