Vice President of Engineering, UX/Commercial Applications

Reports to: SVP, UX Products & Engineering

Organization Size: 100+ Engineers

Position Summary: Natera is seeking a Vice President of Engineering, UX/Commercial Applications to lead a 100+ person engineering organization responsible for our commercial software platforms. This leader will focus on strengthening execution, raising engineering standards, and advancing AI-enabled product and development capabilities.

Scope includes:

• Patient and Provider Portals

• EMR integrations & interoperability

• Internal service and operational systems

• Omni-channel communications

• Billing and revenue platforms

• AI-powered chat and voice automation

Key Responsibilities

Engineering Leadership & Execution

• Lead and scale a 100+ engineer organization through Directors and Sr. Directors

• Improve delivery predictability, engineering velocity, and production quality

• Strengthen planning, estimation, and development processes

• Raise the bar on accountability and ownership

• Develop strong engineering leaders and succession depth

Technical Depth & Architectural Rigor

• Strong background in distributed systems and cloud-native architectures (AWS preferred)

• Experience building scalable, highly available platforms

• Deep understanding of modern web stacks (APIs, React, TypeScript, services)

• Experience leading platform modernization and reliability improvements

• Comfortable engaging deeply in architecture reviews and technical decisions

AI-Enabled Product & Development

AI in the Product

• Expand the use of Generative AI across patient and provider workflows

• Scale AI-powered automation (chat/voice, document processing, operational workflows)

• Ensure AI solutions are secure, reliable, and production-ready

AI in Engineering

• Drive thoughtful adoption of AI-assisted development tools

• Improve SDLC efficiency through automation and modern tooling

• Build engineering practices that effectively leverage AI

Candidate Profile

• 15+ years of software engineering experience

• 6+ years leading large engineering organizations (50-150+ engineers)

• Strong technical depth in cloud-native distributed systems (AWS preferred)

• Experience deploying AI/ML or GenAI solutions in production environments

• Track record of improving execution, quality, and engineering effectiveness

You are:

• Technically strong and comfortable being in the weeds when needed

• Detail-oriented and execution-focused

• Low-ego, Calm, pragmatic, and decisive

• Experienced leading in fast-paced, growth environments

• Focused on raising standards without adding unnecessary bureaucracy