Senior Product Manager, Growth & Enrollment
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About the Role
Who We Are
Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity.
What You'll Do
As a Senior Product Manager, you will shape how patients enter and engage with Imagine Pediatrics - from initial health plan eligibility through enrollment and early care experiences.
You will own the systems and workflows that power new market launches, ensuring newly eligible patients are accurately identified, routed, and supported through Outreach and into care. This includes building for the teams responsible for enrolling families (our Outreach organization) and ensuring a seamless handoff into clinical workflows within Care Hub.
This role sits at the intersection of growth, operations, and care delivery, and is ideal for a product leader who enjoys translating complex, real-world workflows into scalable systems that drive both business and patient impact.
Own top-of-funnel patient journeys
- Design and optimize the end-to-end experience from eligibility → outreach → enrollment → first clinical interaction
- Build systems that support new health plan and market launches, ensuring accurate patient identification and onboarding
- Partner with Outreach (call center) teams to improve conversion, efficiency, and experience
- Identify and reduce friction across the funnel to lower cost of acquisition (CAC) and improve early engagement
Map and operationalize complex workflows
- Deeply understand and document workflows across health plan data ingestion, eligibility logic, outreach operations, and care team handoffs
- Translate fragmented processes into clear, scalable product systems
- Ensure internal tools (Care Hub and supporting systems) reflect real-world operational needs
Drive product discovery and execution
- Lead the full product lifecycle using a build–measure–learn approach
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