Product Manager (Platform & AI Agents)

Position Summary:

League's platform enables our customers to offer highly engaging, personalized healthcare experiences to their members. As a Product Manager II, you will own defined problem spaces within our Member & Patient Portals and AI Agent Teams — spanning benefits navigation, care finding, messaging, scheduling, care gaps, and condition management. You'll operate the full PM role across 1–2 engineering pods with growing independence, working closely with a Solution Owner and Staff PMs to turn ambiguous problems into clear, outcome-oriented bets. This role is calibrated for someone early in their PM career (around 2 years of relevant experience) who is ready to own a scope independently while still building toward Senior PM

In this role, you will:

• Own problem framing and success metrics for defined bets within platform surfaces (e.g., benefits & claims, care finding, messaging, scheduling, Care Navigation Agent, Benefits Navigation Agent, Health Coach Agent, Care Gaps Agent)
• Operate independently across 1–2 pods, growing toward full ownership of 2 pods over time
• Bring domain signal and customer insight to your Solution Owner without being prompted; join upstream conversations on bet shaping
• Define clear, scoped problem statements and outcome-oriented success metrics the pod can act on without needing to ask
• Communicate bet intent clearly to your pod; spot and raise blockers, building the instinct to unblock without over-owning delivery
• Surface when a bet's goal or box is at risk; escalate to Product Desk appropriately and distinguish delivery noise from bet-level signal
• Build foundational knowledge of League's platform, digital provider and payer market, and the League AI product line; answer domain questions from your pod with growing confidence
• Define KPIs, validate problem framing with data, and track bet performance against goals
• Use AI tools (prompt engineering, research/synthesis, discovery prep) to accelerate bet framing, market research, and metric definition — use AI ethically and in line with League's data privacy policies
• Contribute to interviews and onboarding for APM/PM-level hires as needed

About You:

• 2+ years of Product Management or related technology delivery experience
• Exposure to AI Platforms, no-code agent builders and frontier models, etc
• Comfortable operating with real ambiguity and turning it into a scoped problem statement and metrics without heavy hand-holding
• Working knowledge of agile methodologies and comfort partnering with engineering and design in sprint ceremonies
• Practical experience using AI tools for productivity (drafting, research, synthesis) and a genuine interest in building deeper AI fluency
• Strong written and verbal communication skills — able to clearly explain trade-offs to your pod and Solution Owner
• A track record of seeking feedback proactively and applying it quickly

Attributes & Characteristics

• Clear, confident communicator and writer
• Strong problem solver who distinguishes problems from solutions
• Brings domain signal proactively rather than waiting for direction
• Building foundational knowledge of League's platform, architecture, and the payer/digital health market
• Comfortable with agile development processes
• Creates space for teammates to contribute; listens with curiosity
• Growth-minded — actively seeks feedback and coaching, and applies it visibly
• Curious about and comfortable experimenting with AI tools in day-to-day PM work

What we offer:

• Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage
• Bonus Program: Be rewarded for your contributions with our performance-based bonus program
• Employee Stock Option Program: Become an owner and share in our success through our stock option program
• Unlimited Paid Time Off: Take the time you need to recharge and maintain a healthy work-life balance
• Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
• Wellness Days: Prioritize your mental and physical health with dedicated wellness days throughout the year
• Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement
• Mentorship Program: Benefit from guidance and support from experienced leaders in your field

Security-Related Responsibilities

• Ensure access management is performed in compliance with the employee's role and responsibilities
• Responsibility and accountability for executing League's policies and procedures within the department/ team
• Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
• Compliance with Information Security Policies