AI Content Operations Specialist (12 month Fixed-Term Contract)

Position Overview:

We’re hiring a AI Content Operations Specialist to join our Global team — someone who can help scale high‑quality content, use AI as a force multiplier, and keep content flowing across the business. 

This is a hands-on, highly creative role that works best in person at least three days a week in our Galway office. You’ll partner closely with Commercial & Enablement teams, Product Marketing, and Sales Leadership to turn ideas, inputs, and expertise into clear, usable content that supports our sales cycles and internal teams. 

You’ll own the full lifecycle of content - from initial concept through delivery and ongoing improvement. That includes building new assets, evolving existing materials, and helping create better systems for how content is organised, accessed, and maintained. The work is structured and scrappy at the same time: you’ll move quickly, prioritize impact, and continuously improve rather than waiting for perfection. 

Just as importantly, you’ll actively explore how AI can accelerate and elevate content creation. You’ll use AI to support drafting, summarisation, and iteration - and apply human judgment to ensure accuracy, consistency, tone, and quality. This role goes beyond building individual assets. You’ll bring creativity and structure together to help improve how content is created, managed, and used at scale. 

Key Responsibilities
Content Creation & Execution 

• Create clear, engaging content to support sales, partners, onboarding, and internal teams, including presentations, written guides, learning materials, internal communications, and visual assets. 

• Use AI tools to generate first drafts, outlines, summaries, and variations of content, then review, refine, and finalize content for accuracy, clarity, and consistency. 

• Build content quickly and pragmatically - prioritizing usability and speed over perfection, with the expectation that content will continuously evolve. 

Content Management & Maintenance 

• Own the lifecycle of content from intake to delivery to ongoing updates, ensuring materials are easy to find, current, and relevant. 

• Review and update existing content to improve clarity, relevance, accuracy, and alignment with business priorities. 

• Help organize content libraries and hubs so internal teams can quickly locate what they need. 

Cross