CRM Lead – Service Cloud, AI & Omnichannel
About the Role
We are seeking an experienced and strategic CRM Lead with 10+ years of experience to drive the evolution of our Salesforce ecosystem across Service Cloud, AI-driven customer support, and omnichannel engagement. This role will serve as the CRM leader with strong depth in Service Cloud and ownership of AI/chatbot initiatives, while providing cross-functional leadership across Product, Engineering, Operations, and Data teams. You will shape CRM strategy, build scalable systems in a fast-evolving environment, and lead…
Unlock the apply link on every AI job
Browsing is free. Membership is $9 a year or $4.90 every three months and unlocks the apply link and the full description on every job. Cancel any time from your billing page.
- The apply link on every job, straight to the official posting
- Full job descriptions instead of the preview
- Every AI job, every day: thousands of listings from 1,000+ company career pages
- Save jobs and get daily alerts for your categories
Secure checkout by Dodo Payments·Cancel anytime from your billing page