Digital Product Designer - AI Authoring
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About the Role
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Role Summary
The Digital Product Designer joins the Enterprise design team to contribute strategy, experience, and visual design expertise to the development of an AI-Authoring experience. This role spans the entire product lifecycle from concept development to launch, ensuring that high-quality digital solutions unify form and function to meet business objectives and improve patient outcomes.
Hierarchy
- Reports to the Practice Area Manager – Agency Services
Primary Duties
- Creative Execution: Deliver exceptional creative solutions for the AI-Authoring platform, focusing on user insight and the "human element" of digital solutions.
- Design Systems: Utilize and contribute to component-based design systems, determining when to adhere to existing patterns and when to break constraints for innovation.
- Stakeholder Communication: Present and persuasively communicate design rationale to stakeholder groups at various levels.
- Strategic Storytelling: Apply a passion for visual storytelling through typography, motion, copy, and art direction to simplify complex ideas.
- Problem Solving: Identify and address user pain points to improve usability and overall product performance.
- Culture Contribution: Participate in a culture of critique, collaboration, and honest reflection to foster a learning and growth mindset.
Requirements & Qualifications
Required Education
- Bachelor’s Degree in Digital Design, Interaction Design, Visual Communication, Human-Computer Interaction (HCI), or a similar field.
- Equivalent practical experience is also acceptable.
Experience
- 7+ years of experience specifically in digital medium design.
- An exceptional portfolio demonstrating creative work across multiple projects, with a specific focus on interface or screen-based experiences.
- Proven experience navigating complex digital ecosystems and connected devices.
Competencies
- Foundational Mastery: Deep understanding of type, grid, composition, and color.
- Accountability: High level of initiative and the ability to prioritize workload to deliver results efficiently.
- Collaboration: Ability to build strong relationships and effectively navigate conflict with peers and partners.
- Communication: Outstanding verbal and written skills to make complex ideas consumable for a broad range of collaborators.
Physical Demands & Environment
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