Agentic AI SDR (German Speaking)
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About the Role
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what's the role all about?
We’re looking for a German‑speaking Sales Development Representative (SDR) to join our high‑performing EMEA Sales Development team, supporting growth across the DACH region (Germany, Austria, Switzerland).
In 2026, our SDR organisation is focused strongly on driving pipeline for NICE’s AI‑first solutions, with a primary emphasis on Cognigy— a recognised leader in Conversational and Generative AI across Europe. You’ll be the first point of contact for potential customers, introducing NICE’s AI‑powered technologies, uncovering their needs, and booking qualified discovery calls for our Account Executives (AEs).
Working across a mix of inbound and outbound activity, you’ll research accounts, identify key stakeholders, and craft thoughtful outreach that opens doors and creates genuine sales opportunities.
You’ll build expertise in the DACH market, develop personalised engagement strategies, and shape early‑stage conversations that convert into real pipeline.
From day one, you’ll be supported by experienced mentors, structured training, and a team committed to your long-term success.
How will you make an impact?
- Drive high‑quality pipeline for NICE’s AI‑first product suite, particularly Cognigy’s conversational and generative AI capabilities.
- Identify, contact, and engage key decision‑makers through multi‑touch outreach (email, phone, social, video).
- Execute a balance of strategic outbound prospecting and inbound lead follow‑up to maximise pipeline generation.
- Understand customer pain points and articulate how NICE + Cognigy deliver measurable value.
- Build high‑quality discovery opportunities for AEs and ensure smooth, informed handoffs.
- Document all activities, insights, and interactions accurately and consistently in Salesforce.
- Meet or exceed monthly goals for discovery calls, qualified opportunities, and outbound productivity.
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