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Superdialvia Ashby

AI Operations Engineer

New York CityPosted 4mo ago
OtherMid LevelFull-time

About the Role

SuperDial is looking for an AI Operations Engineer to increase trial-to-paid customer conversion, maintain high retention, and improve internal operational performance. This role is highly cross-functional and ideal for someone who blends strategic thinking with executional rigor. About the role: - Own and optimize the customer trial experience to increase conversion rates. - Analyze engagement and usage data to identify and resolve friction points in the customer journey. - Own quality initiatives to maintain…

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