G
Getwingappvia Lever
Technical Account Manager - AI Agents
REMOTEPosted 14h ago
OtherLeadFull-time
Not sure if you're a good fit?
Upload your resume and TixelJobs AI will compare it against Technical Account Manager - AI Agents at Getwingapp. Get a match score, missing keywords, and improvement tips before you apply.
Free preview · Your resume stays private
About the Role
About the Role
We are seeking a dynamic Technical Account Manager specializing in AI Agents to join our team in South Africa. In this role, you will be at the forefront of our customer relationships, ensuring that our clients maximize the value of our AI solutions. You will blend your technical expertise with exceptional customer service skills to drive retention and expansion initiatives.
As a Technical Account Manager, you will take ownership of your assigned accounts, proactively contacting customers to understand their needs and challenges. You will configure AI agents yourself and troubleshoot issues before escalating them, ensuring a seamless experience for our clients. Your ability to manage engineering handoffs while maintaining ownership of customer relationships will be crucial to your success.
Central is a fast-paced environment where same-day movement is a core expectation, and you will be expected to ramp up quickly. By Day 7, you should be able to independently run a standard customer go-live and operate with minimal supervision by Day 14.
We are seeking a dynamic Technical Account Manager specializing in AI Agents to join our team in South Africa. In this role, you will be at the forefront of our customer relationships, ensuring that our clients maximize the value of our AI solutions. You will blend your technical expertise with exceptional customer service skills to drive retention and expansion initiatives.
As a Technical Account Manager, you will take ownership of your assigned accounts, proactively contacting customers to understand their needs and challenges. You will configure AI agents yourself and troubleshoot issues before escalating them, ensuring a seamless experience for our clients. Your ability to manage engineering handoffs while maintaining ownership of customer relationships will be crucial to your success.
Central is a fast-paced environment where same-day movement is a core expectation, and you will be expected to ramp up quickly. By Day 7, you should be able to independently run a standard customer go-live and operate with minimal supervision by Day 14.
Ready to apply?
This job is active. Apply now to get in early.