AI Business Consulting Lead

AI Business Consulting Lead

Location: London (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Lead enterprise AI transformation programmes across financial services organisations

The Role

Join Capco’s Business Consulting practice as an AI Business Consulting Lead, partnering with leading financial services organisations to shape, scale, and embed AI-enabled transformation initiatives across their businesses. This role combines strategic advisory, transformation delivery, stakeholder leadership, and AI commercialisation, helping clients unlock measurable value from technologies such as GPT, Copilot, and broader AI/ML capabilities through practical, responsible and measurable ways of working. 

Operating at Principal Consultant level, you will lead complex client engagements, oversee multidisciplinary delivery teams, and act as a trusted advisor to senior stakeholders across business, operations, technology, risk, and compliance functions. You will play a key role in identifying AI-enabled opportunities, shaping transformation roadmaps, supporting responsible AI adoption, and driving enterprise-wide change within complex, regulated environments while ensuring AI-enabled solutions are fit for purpose, human-led and context-aware. 

This role is suited to individuals who combine deep financial services expertise with strong consulting capability and practical experience delivering AI-enabled business transformation and improving delivery through approved AI tools and automation where appropriate. 

What You’ll Do 

• Lead AI-enabled transformation engagements for financial services clients, helping organisations identify, shape, and scale opportunities that improve operational efficiency, workforce productivity, and business innovation using approved AI tools and practical automation where they add value 

• Act as a trusted advisor to senior stakeholders, facilitating executive discussions, shaping AI adoption strategies, and translating business challenges into practical, scalable AI use cases and delivery roadmaps  

• Oversee delivery activities across complex transformation programmes, leading multidisciplinary teams and supporting project governance, stakeholder management, delivery planning, and change execution including AI-enabled ways of working, where relevant 

• Partner with technology, product, engineering, risk, and compliance teams to support the development, testing, governance, and deployment of AI-enabled solutions within regulated environments with appropriate human-in-the-loop review, guardrails and audit trails 

• Contribute to practice growth through thought leadership, client development, team mentoring, and the advancement of Capco’s AI consulting capabilities across financial services including sharing practical AI use cases and responsible adoption approaches 

What We’re Looking For 

• Significant experience delivering business transformation, consulting, or AI-enabled change initiatives within financial services environments, with SME-level exposure to Banking & Payments, Capital Markets, Wealth & Asset Management, or Insurance  

• Strong understanding of the AI/ML ecosystem, including GPT, Copilot, generative AI, NLP, foundation models, and enterprise AI adoption considerations within regulated industries including sharing practical AI use cases and responsib