AI Platform & Integration Manager

Role - AI Platform & Integration Manager

Location - Remote until further notice

 

About the role - 

As the AI Platform & Integration Manager, you'll own the end-to-end technical health of the studio's AI platforms — ensuring they are well integrated, consistently optimised, and built to scale. You'll bridge technical infrastructure and business output, working cross-functionally with creative, production, and operations teams to ensure the tools the studio depends on work seamlessly together.

 

What you'll do -

• Own the technical architecture and operational health of AI platforms, serving as the primary point of accountability for platform stability, reliability, and performance.
• Design, build, and maintain API integrations and system connectivity across the AI and content technology stack.
• Configure and continuously optimise AI platforms to improve performance, scalability, and cost-efficiency.
• Build, deploy, and maintain automation workflows that reduce manual effort and accelerate studio operations.
• Manage application integrations and data synchronisation across platforms, ensuring accuracy and consistency of data flows.
• Design and maintain data pipelines; monitor data integrity, identify anomalies, and resolve issues proactively before they impact operations.
• Develop and execute technical QA and testing frameworks to validate platform behaviour, integration reliability, and output quality.
• Maintain clear, accurate documentation of system architecture, integration configurations, and operational processes — accessible to both technical and non-technical stakeholders.
• Evaluate emerging AI tools and integration technologies; provide evidence-based recommendations on adoption and implementation.
• Act as the technical point of contact for platform-related questions from creative, production, and operations teams — translating complexity into clear, actionable guidance.

 

What you need to be great in this role: 

 

Technical expertise

• Proven experience owning and managing AI platform infrastructure in a live production environment.
• Strong command of API design and RESTful services, with hands-on integration experience across enterprise or marketing technology stacks.
• Experience building and maintaining automation workflows using modern integration tooling.
• Proficiency in application integration, data synchronisation, and middleware configuration.
• Experience designing, deploying, and monitoring data pipelines with a focus on data integrity and performance.
• Rigorous, systematic approach to technical QA, testing methodology, and issue resolution.
• Ability to produce clear technical documentation for both technical and non-technical audiences.

Collaboration and influence

• Confident communicating technical complexity to non-technical stakeholders without losing precision.
• Able to work cross-functionally with creative, production, and operations teams — translating business requirements into technical solutions.
• Proactive in surfacing risks, dependencies, and platform limitations before they escalate.

Gen AI & agentic thinking

• Advanced use of generative AI tools to enhance platform management, technical problem-solving, and documentation quality.
• Experience designing AI-assisted workflows that improve efficiency and output consistency.
• Ability to guide others on effective, responsible AI tool usage within a platform context.
• Agentic approach to complex, multi-step technical challenges: able to decompose problems, identify optimal paths forward, and execute with precision.
• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all outputs

 

Req ID - 17531

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