Continuous Improvement Lead (AI)
About the Role
Responsible for design and delivery of projects and initiatives that will enable service improvement. The role includes the analysis, identification, solution design and delivery of projects and initiatives. The ongoing review of results to continually drive forward Service Improvement and Customer Experience on several client accounts. To work closely with the account teams and the client to ensure that the initiatives drive the appropriate results. Participate in collaborative forums sharing and extracting…
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