AI Forward Deployed Engineer (Sr/Principal)

Nexaminds is looking for a Senior/Principal AI Forward Deployed Engineer to work at the intersection of engineering, product, and customers. In this role, you'll work directly with customer teams to design, build, and deploy AI-powered solutions using modern LLM and agentic technologies. You'll turn ambiguous business and technical challenges into production-ready systems while helping shape product and engineering priorities based on real-world customer needs.

Location: Mexico (Remote)

Qualifications we are looking for:

• 8+ years of professional software engineering experience, with significant experience building and deploying production systems.
• Hands-on experience working with LLMs and modern AI/agentic architectures, including prompting, evaluation, retrieval, tool use, and orchestration.
• Proven experience working directly with customers or internal stakeholders to define ambiguous problems and deliver production-ready solutions.
• Strong full-stack engineering capabilities, with experience across backend systems, APIs, integrations, and data pipelines.
• Experience designing and building scalable, production-grade AI-powered applications.
• Strong understanding of software architecture, cloud technologies, APIs, integrations, and distributed systems.
• Excellent communication skills, with the ability to lead technical discussions and workshops with both engineering teams and business stakeholders.
• Strong ownership and problem-solving skills, with a bias toward action and iterative delivery.
• Comfortable working independently in ambiguous, fast-paced environments and managing multiple projects simultaneously.
• Willingness to travel to customer sites as needed.

Nice to have:

• Experience in Forward Deployed Engineering, Solutions Engineering, or Field Engineering within an enterprise software or AI company.
• Experience deploying AI solutions in regulated or complex enterprise environments.
• Familiarity with security reviews, data governance, and legacy system integrations.
• Experience with AI evaluation frameworks, vector databases, RAG, or AI orchestration platforms.
• Proven experience providing product feedback that directly influenced product or engineering roadmaps.

Job duties:

• Work directly with customers as a technical owner to understand their data, workflows, systems, and business requirements.
• Design and build production-grade AI applications, integrations, pipelines, and workflows that connect Nexaminds' AI/LLM capabilities with customer systems.
• Rapidly prototype AI solutions with customers, gather feedback, and transform successful prototypes into reliable production systems.
• Integrate LLMs, AI agents, retrieval systems, tools, and orchestration workflows into customer environments.
• Diagnose and resolve complex technical issues across AI models, infrastructure, integrations, and customer-specific systems.
• Lead technical workshops and architecture discussions with customer engineering and technical leadership.
• Establish reusable technical patterns, components, and best practices across multiple customer deployments.
• Act as the technical voice of the customer