AI Training & Enablement Lead
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About the Role
Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.
At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation.
What You Will Do and Learn
We are hiring an AI Training & Enablement Lead to drive firm-wide adoption of our AI platform and agentic tools. In this role, you are responsible for end-to-end execution, not just strategy. You will design, create, and deliver the training programs, enablement materials, release communications, and change management plans that help 700+ consultants integrate AI into their daily work.
You will own the full lifecycle of user enablement: from onboarding new users, to managing release rollouts, to measuring adoption and identifying friction points. You’ll have access to support resources, while playing a leading role in building and delivering impactful solutions.
In this role, you can expect to:
Training Program Design & Delivery
- Build and maintain role-based training curricula for different personas (consultants, architects, engagement leads, practice leaders) aligned to the AI platform's capabilities and governance requirements.
- Create hands-on workshops, quick-start guides, video walkthroughs, prompt libraries, and reference materials that consultants can use in the flow of work.
- Facilitate live training sessions (virtual and in-person) for platform onboarding, new feature releases, and advanced use-case enablement.
- Develop and manage an internal certification or proficiency program to track and incentivize AI skill development.
Release Management & User Enablement
- Own the user-facing release process: coordinate with the AI platform vendor and internal technical teams to translate product updates into clear, actionable enablement content.
- Manage release notes, feature announcements, and "what's new" communications for each platform update.
- Build and maintain a centralized enablement hub (knowledge base, FAQ, resource library) that serves as the single source of truth for all AI-related guidance.
- Establish feedback loops with end users to surface adoption blockers, training gaps, and feature requests.
Change Management & Communications
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