Principal Data Product Manager, Applied AI
About the Role
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
The Customer Success Data and Analytics (CSDA) team supports Care Operations, Customer Success, Education, and Voice of the Customer. We are building a new generation of data products that extract structured, actionable insight from unstructured customer interactions using NLP, ML, and LLM-based approaches.
As the Principal Data…
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