AI First Product Designer

 

Who We Are

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

About Gen-e2

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between AI generative and our best talents:

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot
• The quality consistently exceeds the output of our best traditional engineering teams
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation
• A library of rules and prompts defines coding standards, design principles, and security guidelines

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.

Your Role

As a Lead Design Ops, you will define, scale, and govern the Design Operations practice across multidisciplinary teams, enabling consistency, efficiency, and high-quality design delivery in a modern AI-first environment.

• Define and implement the Design Ops model, including governance, standards, and ownership frameworks
• Establish and scale design systems operations across web, mobile, and desktop platforms
• Build and maintain design tokens, component libraries, and system architecture for cross-platform consistency
• Design and optimize end-to-end workflows, ensuring seamless collaboration between design, product, and engineering
• Create and maintain living documentation systems to support scalability and knowledge sharing
• Define and manage tooling architecture, integrating platforms such as Figma, Storybook, and AI-powered tools
• Leverage AI (Figma AI, Copilot, Cursor) to automate processes and enhance design productivity
• Implement Design CI/CD pipelines, enabling continuous integration between design and development
• Define and track OKRs and KPIs to measure adoption, efficiency, and design quality
• Ensure accessibility standards (WCAG) and design quality benchmarks are consistently met
• Act as a strategic partner to Product, Engineering, and Leadership teams
• Drive alignment and influence without direct authority across distributed teams

Who You Are

• Proven experience in Design Ops, Design Systems, or UX Operations roles
• Strong experience building and scaling design systems and tokens across platforms
• Hands-on experience with Figma, Storybook, and modern design tooling ecosystems
• Understanding of design-to-code workflows and CI/CD for design systems
• Experience integrating AI tools into design workflows (Figma AI, Copilot, Cursor)
• Knowledge of accessibility standards (WCAG) and inclusive design practices
• Strong understanding of cross-functional collaboration (Design, Product, Engineering)

Soft Skills

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